Frequently asked questions

Open the tournament page and select "Register". You'll choose your division, confirm your details, and pay the entry fee. Once payment is captured you'll get a confirmation email with a confirmation code (for example TML-2027-PIN-0001) and the registration appears in your account.

Your confirmation code is in the confirmation email we send after checkout. You can also view every registration any time under your account. If you can't find it, contact support with the email you registered with and we'll look it up.

Refund eligibility depends on the tournament's policy and how close it is to the start date. Contact support with your confirmation code and we'll review your request and process any eligible refund back to your original payment method.

For team events the captain registers first and invites a partner by email. The partner gets an invite link to complete their own entry. If your partner didn't receive the invite, check spam first, then contact support and we'll resend it.

Membership unlocks premium features across the site including deadline and live-leaderboard alerts, organizer contact details, and member-only content. See the Upgrade page for the current plan lineup and pricing.

Reader ($25/yr) is for fans who want to read and follow: every paywalled article ad-free, full live leaderboards with scoreboard links, and the top 100 of each ranking with player profiles. Member ($99/yr) adds the competitor toolkit — the complete rankings beyond the top 100, every player's full record and per-event ranking results, strength-of-field and cut-line previews, the Schedule Builder, and AmateurGolf.com Tour event eligibility. You can upgrade from Reader to Member anytime and we'll prorate what you've already paid.

There's no free signup to create anymore — new readers and members join at the plan that fits. The most affordable is Reader at $25/year, which unlocks every article ad-free, full live leaderboards, and the top 100 of each ranking. Anyone can still browse tournament listings, live leaderboards, and the top of the rankings without an account. If you had a free account from before the change, it still works — you're grandfathered in and nothing about your access changed.

Manage your plan and payment details under Account → Membership & billing. If you're having trouble updating a card or your renewal failed, contact support and we'll help sort it out.

Those are Member features. Reader covers reading and following: articles, live leaderboards, and the top 100 of each ranking with player profiles. The complete rankings beyond the top 100, per-event ranking points, the Schedule Builder, and AmateurGolf.com Tour event entry are all part of Member ($99/yr). Upgrade anytime from Account → Membership & billing — we'll prorate your Reader payment toward Member for the rest of your term.

Yes. Go to Account → Membership & billing and switch to Member; we'll prorate what you've already paid on Reader toward the Member price for the rest of your term, so you only pay the difference. Your account, saved events, watchlist, and history all carry over.

You can cancel from Account → Membership & billing; your access continues through the end of the current paid period. If you don't see the option or need help, contact support and we'll take care of it.

When a renewal payment fails we retry it and email you. Your membership enters a short grace period so you don't lose access immediately. Update your payment method under Account → Membership & billing, or contact support for help.

Use the sign-in page and follow the password reset link if you've forgotten your password. If you're still locked out, contact support from the email address on your account.

Use the contact form on our Support page and pick the topic that best matches your issue. You'll get a confirmation with a reference code, and we'll reply by email. Signed-in members can also track replies in their account.